If you receive a product that is damaged or defective, we will gladly provide a refund or replacement. Please contact our customer support within 10 days of receiving the product and provide details and supporting evidence, such as photographs, of the damage or defect.
We accept returns of unused products within 10 days of purchase. If you are not satisfied with your purchase for any reason, please contact our customer support to initiate the return process. You will be responsible for the return shipping costs, and the original shipping fees are non-refundable.
To initiate a return, please provide us with the original order details and reason for the return. Upon approval, we will provide you with instructions on how to return the product. The returned product must be in its original condition, and you must include a copy of the original purchase receipt or proof of purchase.
Upon receiving and inspecting the returned product, we will process the refund within 7 days. Refunds will be issued to the original payment method used for the purchase. If you prefer an exchange instead of a refund, please indicate your preference when initiating the return.
Sale, clearance, custom, and limited-time items are non-refundable.